Privacy Policy

This Privacy Policy explains what personal information this website (susankarpa.com) collects, why it is collected, and how it is used. It applies to this website only.

Information We Collect

When you use the contact form on this website, we collect the information you choose to provide, which typically includes your name, contact details (such as an email address and/or phone number), and the message you send us.

We also use standard website analytics, provided by Google Analytics, to understand general visitor activity such as which pages are viewed and how visitors find the site. This website is delivered through Cloudflare, which provides performance and security services and may process some technical information (such as IP address) as part of delivering the site to you.

Why We Collect It and How We Use It

We use the information submitted through the contact form for one purpose: to respond to your enquiry. We do not sell your personal information, and we do not use it for unrelated marketing.

Consent

By submitting the contact form, you consent to us collecting and using your information for the purpose of responding to you. You may withdraw your consent at any time by contacting us, though this may affect our ability to respond to an inquiry that is already in progress.

A Note for Prospective Clients

The contact form on this website is intended for general enquiries only and is not a secure or confidential channel. Please do not include sensitive details about your case, your charges, or your legal matter in the contact form. If your matter is urgent or sensitive, please call us directly instead.

How Long We Keep Information

We keep the information submitted through this website for as long as is reasonably necessary to respond to your enquiry, and no longer than needed for that purpose, unless a longer period is required by law or by our professional obligations as lawyers.

Third-Party Services We Use

This website relies on a small number of third-party services to operate:

  • Google Analytics — website usage analytics.
  • Cloudflare — content delivery and security for this website.
  • Mailgun — delivers contact-form submissions to us by email.

Each of these providers processes limited technical or contact information as part of providing their service to us, under their own privacy policies.

Canadian Privacy Law

Our approach to personal information is guided by Alberta's Personal Information Protection Act (PIPA) and, where it applies, the federal Personal Information Protection and Electronic Documents Act (PIPEDA) — Canada's private-sector privacy laws.

Contacting Us About Your Personal Information

If you have a question about this policy, or about the personal information we hold about you, please contact us:

See also our Website Terms of Use.